Knowledge Bots B2B Guide (EN)
  • Overview
    • πŸ€–Welcome to Blockbrain!
    • πŸ—“οΈBook a Demo
    • πŸ“Working with Knowledgebots
    • πŸ“šGlossary
  • Use Cases
    • πŸ‘©β€πŸ’»Company GPT
    • ⏳Sales Automation
    • 🧩Employee Support
    • 🧐Hotline Helper
    • πŸ“˜Risk & Compliance Management
    • πŸ“ Machinery
    • πŸ“‚Tender Analysis
    • πŸ’‘More Use Cases
  • FOR USERS
    • πŸ‘¨β€πŸ’»Account Setup
    • ✍️Prompt Guide for Better Answers from AI
    • πŸš€How to use Knowledge Bots
      • Chat with Knowledge Bots
      • Manage your Databases in Knowledge Management
      • Use Insights Efficiently
    • 🧰Guide on Advanced Knowledge Bot Features
      • Maximize Agent Use
      • Maximize Workflow Use
      • Maximize Intent Agent Use
      • Maximize Insight Use
      • Maximize Contribute Knowledge Use
    • ⛏️Pick your LLM
    • πŸ”«Troubleshooting
  • FOR BUILDERS
    • βš’οΈHow to build a Knowledgebot
    • πŸ–‹οΈPrompting for Agents and Workflows
    • Build and Apply Advanced Features
      • More on Knowledgebot Settings & Management
      • Create an Agent
      • Set Up Workflows
      • Prepare Intent Agent
      • Use Insights
      • Optimize Contributed Knowledge
    • πŸ”Manage Access
    • πŸ”«Troubleshooting
  • FOR ADMINS
    • πŸ‘¨β€πŸ¦±Manage your Domain
    • πŸ”΅Integrations
    • πŸ₯½Google SSO
    • πŸ•ΈοΈWeb Component
    • πŸ€΅β€β™‚οΈLegal & Compliance
    • πŸš‘Admin Support
  • MOBILE APP
    • πŸ“±Save Knowledgebots as an App
    • ⬇️Download Blockbrain App
    • How it works
    • Mobile Use Cases
  • NEWS
    • πŸ“ˆFeatures & Updates
    • ⏲️Coming soon
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On this page
  • Sample Use Cases
  • Best Practices
  • FAQs
  1. FOR BUILDERS
  2. Build and Apply Advanced Features

Create an Agent

PreviousMore on Knowledgebot Settings & ManagementNextSet Up Workflows

Last updated 4 days ago

Agents are reusable, customizable prompt shortcuts that help streamline tasks, saving time and improving productivity. They allow you to automate specific queries, ensuring consistency and efficiency in responses.

Why use Agents?

  • Efficiency: Reduce repetitive typing and automate frequently used prompts.

  • Consistency: Ensure responses follow a structured and standardized format especially across scaling teams.

  • Customization: Tailor Agents to fit specific workflows and your needs.

  • Collaboration: Share Agents within your organization for uniform responses.

  • Faster Decision-Making: Instantly generate reports, summaries, and recommendations.

It is possible to create custom Agents or take advantage of Blockbrain’s pre-made Agents for quick and easy implementation. Simply activate the pre-made agents or create your organization's own custom agent through the bot settings.

Sample Use Cases

Convert your commonly used prompts into Agents, allowing you to trigger complex queries with a single click. Here are some practical ways to use Agents:

  1. Summarizing Documents: Upload long documents and use an Agent to generate concise summaries in a preferred format.

  2. Crafting Reports: Gather multiple pieces of information and structure them into a well-organized report.

  3. Refining Tone & Style: Improve writing clarity, simplify text, or adjust tone to match your audience.

  4. Strategizing: Analyze company data and use an Agent to generate business insights or summaries.

  5. Creating Sales Emails: Input client and project details, and let an Agent generate a personalized sales email.

Best Practices

Here are some best practices to ensure your Agents work effectively and seamlessly integrate into you and your team's workflow:

  1. Use clear and descriptive names: Ensure each Agent is easy to identify and use.

  2. Organize Agents into categories: Group Agents by function for better navigation.

  3. Test and refine prompts regularly: Improve response quality over time.

  4. Encourage team collaboration: Share and standardize Agents to improve efficiency across teams.

By following these best practices, you can maximize the effectiveness of Agents and create a more streamlined, automated workflow.

FAQs

  1. How do Agents differ from Workflows?

    • Agents handle single-use prompts, while Workflows automate multi-step processes for more structured interactions.

  2. Can I share my Agents with a team?

    • Yes, you can share Agents with a team once you have given them access to the same Knowledge Bot

  3. Why can't I see any Agents?

    • Simply activate your organization's agents in the Knowledge Bot settings.

  4. Is Intent Agent different from Agents?

    • Yes, Intent Agents is an advanced features with different functions. While Agents are customizable prompt shortcuts designed to automate tasks, Intent Agents enhance answer quality by referencing database folder descriptions. They operate independently from regular Agents and serve different purposes in refining AI interactions.

To set up an agent, refer to the page

How to Build a Knowledgebot