📈Features & Updates

Product Update – June 10th, 2025

New Bot-view in Main Navigation

• “Bots” receives a dropdown menu

  • Recently used Bots now appear directly in the main navigation

  • Enhanced with search functionality for quicker access

  • Use "Show Bot List" to see all available Bots

• Workshop is now called Bot Creator (only visible for Admins and Builder)

Data Retention Option for Data Rooms

• It is now possible to auto-delete data rooms after a predefined time

• Configure data retention policies directly in Bot Settings under "Data Retention" (Bot Editors only)

• Access this feature from the right panel within any Bot (all users)

Design and UI Changes on Dynamic Insights*

• Refreshed interface with improved usability

• New feature: LLM selection options for customized insights

*Dynamic Insights is a Feature Flag (*Feature Flags must be activated by your admin in coordination with the Key Account Manager from Blockbrain).

Folder Management for Insights

• Create new folders directly via the "New" button

• Select "New Folder" to organize your insights more efficiently

New Speech-to-Text Models (Feature Flag*)

• Integration of Azure's advanced 4o-transcribe and 4o-mini-transcribe models

• Access and configure these models via your profile settings (top-right corner)

*Feature Flags must be activated by your admin in coordination with the Key Account Manager from Blockbrain.

Voice Input Overlay Optimization

• Completely redesigned Speech-to-Text interface

• More intuitive and responsive user experience

Multi-Select Connect/Disconnect for Data Room Sources

• Use multi-select functionality to connect/disconnect multiple insights simultaneously

• Currently available for Insights only (Files support coming soon)

Support for Image and Audio Files via SharePoint Connection

• Consistent file handling across all upload methods

• Seamless integration with existing SharePoint connections

Workflow Scheduling for All User Roles (*Feature Flag)

• Access via "Set up workflow" in the Data Room

• Click the three dots next to the workflow name to find "Workflow Scheduling"

*Feature Flags must be activated by your admin in coordination with the Key Account Manager from Blockbrain.

Improved Error Messaging with Fallback LLM

• System now uses a fallback LLM to generate helpful error messages

• Provides meaningful guidance when the primary LLM encounters processing issues

Automatic Full-Screen View for Long Chat Entries

• System automatically expands to full-screen when entries exceed a certain length

• Provides better readability for extensive conversations

Product Update – May 26th, 2025

Link to Walkthrough Video

Unified Navigation

• The main navigation has been redesigned for a cleaner, more intuitive experience.

• The Dashboard is now called Bots.

• Knowledge Management and Admin tabs now feature drop-down menus for easier access.

• As before, Consumers have access to Bots and Knowledge Management. Builders additionally see Workshop, while Admins have access to the Admin tab.

Seamless Session Continuation

• Easily resume your work in the last data room you used when you reopen the application after closing the window.

• Enable this feature once in Account Settings by selecting “Start on last data room”.

OneNote Access via SharePoint (Admin only)

Admins can now manage OneNote files directly via SharePoint integration for all users.

Web Component UI in German

• The web component interface—e.g. used for integrating knowledge bots into SharePoint or websites—is now fully available in German.

• Admins can switch the interface language between English and German.

Folder Upload

Upload entire folders (not just individual files) into a database under Knowledge Management.

Enhanced “Save Insight to Knowledge Base”

• Save insights more efficiently with a modernized workflow.

• Select one or multiple Knowledge Bases and save insights into one or more folders within a Knowledge Base.

Support for 80+ File Types

• Upload and process over 80 different file types, including VTT files.

Export Chat Messages & Insights as TXT

• In addition to PDF and Word, you can now export chat messages and insights as plain text (TXT) files.

• Use the multi-select option (three dots) under the prompt result to download as TXT.

Save Custom Prompts as Agents

• Save your custom prompts as reusable agents.

• Use the “Save as Agent” option (three dots) under the prompt result.

• Prompt instructions are automatically included; just add a Category and Title (Description is optional).

New LLMs: Claude 4

• Claude Sonnet 4 is now available on Vertex AI servers in the EU (like Claude Sonnet 3.7).

• Claude Opus 4 is available exclusively on US servers for now.

• For more details, visit: Claude 4 Information

Activation of Claude Sonnet 4 requires admin access and consultation with your Key Account Manager.

Redesigned Toast Messages

• Toast notifications now have titles and a consistent look for clearer feedback.

• Improved error messaging for system load failures (Error Level 0).

Improved Insights and Search

Enhanced prompts for Dynamic Insight and Full-text Search for better results.

Consistent Agent Responses

Agents now deliver more reliable and consistent responses, matching the quality of standard prompts.

Retry Failed Workflows

Easily retry any failed workflows directly from the interface.

Smarter AI-Generated Insight Titles

AI now generates more accurate and context-aware titles for insights.

Refined Sign-Out Modal for Connected Services

The sign-out process for integrations (e.g., OneDrive) is now clearer and more user-friendly.

Updated File Upload Instructions

• File upload instructions are now clearer.

• The maximum number of files applies per upload, not in total. Wording has been improved for better understanding.

Knowledge Bots – Product Update – May 9th, 2025

Link to Walkthrough Video

1. New Features & Enhancements

We have introduced a range of powerful new features to make working with Knowledge Bots even more efficient and flexible:

• Download Chat Messages as PDF/DOCX Individual chat messages or results can now be exported directly as PDF or DOCX files—ideal for sharing and archiving key insights.

• Enhanced SharePoint Integration Improved document visibility and optimized database connectivity enable seamless collaboration.

• Azure GPT-4o-Mini-TTS Voice Output Frontend support for voice output makes the platform more accessible and interactive.

• Grok Integration Integration with Grok provides even more advanced AI options for demanding knowledge work.

• New File Upload The file upload process has been completely redesigned for greater reliability and user-friendliness.

• Webcomponent Bots: Notification & Retry for Crawling Errors Users are now notified of failed crawling attempts and can easily retry, ensuring data completeness.

2. Maintenance & UI Optimizations

• Improved Dynamic Insight Usability Clearer labels, better hover states, and activated action buttons for a more intuitive user experience.

• Updated Canvas and Dialogue Layouts Modernized interfaces and optimized error handling.

• Audio Recording & AI-Powered Title Generation Insights can now be recorded via audio and automatically titled using AI.

• Improved display and layouts in Audit Trail and LLM overview

• Optimized multi-selection (checkboxes instead of radio buttons)

Knowledge Bots - Product Update - March 31st 2025

1. Enhanced Media Capabilities

We've expanded how you can capture and share knowledge:

• Audio File Upload and Conversion - Upload audio files with automatic WAV conversion for transcription

• Download Insights as PDF/WORD - Export insights in multiple document formats with preserved formatting

• Increased File Size Upload Limits - Support for larger files in data rooms

• Updated Static Insight Creation - Redesigned interface for intuitive insight creation (beta - feature flag only)

2. User Experience Improvements

We've enhanced platform interactions:

• Dynamic Insights - Automatically update insights as new information becomes available (beta - feature flag only)

• Token-based Presets - Optimize queries with predefined output lengths (beta - feature flag only)

• Improved Error Handling - Automatic removal of error paths on page refresh

Knowledge Bots - Product Update - March 17th 2025

1. Expanded AI Model Portfolio - More Power, More Options!

We've significantly expanded our AI model lineup to give clients unprecedented choice and performance:

• Google Gemini Flash 2 (US & EU regions) - Google's latest offering with impressive reasoning capabilities

• GPT 4.5 integration - OpenAI's newest model with enhanced contextual understanding

• Claude 3.7 Sonnet (Anthropic & Vertex) - Known for nuanced responses and excellent instruction-following

• O1 platform feature (now out of Alpha) - Our proprietary model is now production-ready after extensive testing

2. Enhanced Search & Workflow Features - Streamlined Productivity!

We've reimagined how users interact with our platform:

• Model switching in datarooms - Switch between AI models on-the-fly without disrupting workflow

• Upgraded Insight Search with Global Search technology - Find exactly what you need, when you need it

• Workflow access for all roles - Democratizing automation across organizations

• Image Generation functionality - Expanding beyond text to visual content creation

• Web Research Pro - Transform research capabilities with advanced real-time information gathering

3. User Management Improvements - Simplified Administration!

We've made administration more flexible and user-friendly:

• Extended Temporary Role Switch for Admins/Builders - Test experiences from different perspectives

• Automatic "General Access Group" assignment - Streamlined onboarding for new users

• Enhanced Azure Group sync with pagination - Better handling of large organizational structures

4. Platform Experience Updates - Polished Interactions!

We've refined countless details to create a more cohesive experience:

• Improved file upload consistency across the platform

• Enhanced third-party integrations with Google Drive, OneDrive, and SharePoint

• Live reasoning stream for Claude 3.7 and DeepSeek R1 - Watch the AI's thinking process in real-time

• New hover effects with Dark Mode support - Subtle but important visual improvements

Knowledge Bots - Product Update - February 25th 2025

• New EU-compliant models: OpenAI o1 and o3-mini are now available

• Document Chunk Highlighting: Helps users easily locate relevant sources in original documents

• UI Improvement: LLM host region information is now visible in Bot Settings

• Upload: ALL text-based formats are now allowed

Knowledge Bots - Product Update - 22 January 2025

1. Web Search Enhancement: Added Web Search Toggle to Workflow Interface

2. Knowledge Base Improvements: Implemented Email Service for File Upload

3. Speech-to-Text: Extended support to 50 minutes

4. SharePoint Integration: Updated Resync Permission functionality

5. Databases: Enabled .html file uploads to databases

6. User Interface Enhancements: Added new "All Databases" tab in Data Management, management with edit icon for descriptions

Knowledge Bots - Product Update - 06 January 2025

1. Global Search

• New full-text search functionality across the entire platform

• Enables quick and efficient information retrieval across all areas

2. New AI Models & Compliance

• New LLMs from Vertex AI available in Admin tab

• Claude 3.5 SONNET V2 now EU-hosted

  • GDPR compliant

  • High-performance model for European users

3. Email Integration

• Connect Gmail and Outlook accounts

• Search through email inboxes

• Direct integration of selected emails as insights into ongoing conversations

4. Workshop Permissions

• New User Roles in Workshop:

  • Editor: Full editing rights

  • User-Editor: Can add and edit bots

  • User: Usage rights only

5. Dashboard Improvements

• New "All" filter for bots

  • Simplified view of all bots

  • No longer limited to Retriever or Nexus selection

6. Web Search Agent

• Activation of web search functionality

• Enables web research during queries

Knowledge Bots - Product Update - 04 November 2024

1. Feature: Global Search

• Description: The new Global Search feature allows users to search across the entire platform for relevant information quickly and efficiently.

• Key Benefits:

  • Unified Search: Perform searches across all data sources and modules within the platform.

  • Improved Efficiency: Reduces time spent looking for specific information by providing a centralized search function.

  • Enhanced User Experience: Provides a seamless and intuitive search experience, making it easier to find and access necessary data.

1. Feature: Refine Email Newsletter and Knowledge Contribution Loop

• Description: Users can now connect their email inbox to the Knowledge Management system, allowing them to pull specific emails as insights directly into the platform.

• Key Benefits:

  • Email Integration: Seamlessly integrate your email account to import important emails into the Knowledge Management system.

  • Insight Extraction: Convert relevant emails into actionable insights, enhancing the knowledge base.

  • Streamlined Workflow: Simplifies the process of managing and utilizing email content within the platform.

Knowledge Bot - Product Update - 25 October 2024

1. Rework the Workshop Bot Access Control: You can now share your Bots with different access rights.

2. Ability to Switch Language to German on entire Platform

3. Human-in-the-Loop Mode for Automation Workflow: Workflows may now be checked step-by-step.

4. Improved UI/UX for Sharing Modal

5. Ability to update Builder-Role in Dashboard

6. Real-time Synchronization of Pinned Message Edits with Chat Timeline

7. Add "Created At" and "Modified At" Timestamps to User and Bot Messages

8. Share Selected Agent in Shared Bot/Add to New User's Dashboard - View Only, No Edit Permissions: Allows users to share a specific agent within a shared bot environment, automatically adds the shared agent to new users' dashboards for immediate access, and restricts new users to view-only permissions to maintain bot configuration integrity.

Knowledge Bot - Product Update - 09 September 2024

• Merging Retriever and Nexus: Unified functionality and UX for improved efficiency.

• User Analytics Tab in Admin Dashboard: New analytics features for better user insights.

• More LLM Models from Vertex AI (Mistral and Llama): Expanded model options for better performance.

• Integrate GPT-4o Mini from OpenAI and Azure: Enhanced AI capabilities.

• Agent Prompt Library: Introduction of a centralized Agent Prompt Library (Agent Templates), allowing reuse of agents across different bots and data rooms.

• Add Speech to Text Icon in Agent Library: Enhanced accessibility.

• New Folder and Subfolder Structure for Document Management: Implementation of an improved structure for more efficient document organization.

• Bulk Image Delete Function: Introduction of a feature to delete multiple images simultaneously in document management.

• Integration of User Feedback: Continuous improvements based on feedback from our users.

• Refined Design of Split Layout: Optimization of the display for pinned insights, improving user-friendliness.

• Improvements in Reference Retrieval and Data Management: Overhaul of the user interface for more intuitive handling of references and data.

Knowledge Bot - Product Update - 05 August 2024

• Shareable Knowledgebase Folder: New feature allowing users to save insights and messages into a shareable folder, complete with an accessible audit trail.

• Bot Creation Flow and Settings Redesign: Streamlined process for creating bots and managing their settings, enhancing user experience.

• Date Addition to Knowledgebase Contributions: Implementation of date stamps for messages and insights added to the knowledge base, improving traceability.

• Dataroom-Specific Workflow Auto Trigger: Introduction of customizable workflow auto-trigger settings for each individual dataroom.

Knowledge Bot - Product Update - 26 July 2024

• Excel files (xls, xlsx) for document processing: Enables users to upload and process Excel files directly within the platform.

• New LLM Model: Launched the new LLM model, Gemma 2, which offers advanced capabilities (note: it is not optimized for speed).

• Download option: Allows users to download files that have been uploaded to Nexus.

• Admin Tenant Dashboard for LLM Models and Embedding Models: Introduces a dashboard for administrators to manage LLM and embedding models.

• Agent for part of message in Nexus Bot | Scroll AI Context Menu: Allows users to select agents for specific parts of a message within the Nexus Bot and scroll through the AI context menu.

• User Initials Avatar: Adds user initials as avatars for better identification.

• Dragdrop and Agent Import to Workflow: Enable drag-and-drop functionality and agent import in workflows.

• Default agents to be set by user preferences instead of a bot-level config: Allows users to set default agents based on their preferences rather than a bot-level configuration.

Knowledge Bot - Product Update - 08 July 2024

Release Notes (08 July 2024)

• New Folder and Subfolder Structure for Document Management: Implementation of an improved structure for more efficient document organization.

• Bulk Image Delete Function: Introduction of a feature to delete multiple images simultaneously in document management.

• Integration of User Feedback: Continuous improvements based on feedback from our users.

• Refined Design of Split Layout: Optimization of the display for pinned insights, improving user-friendliness.

• Improvements in Reference Retrieval and Data Management: Overhaul of the user interface for more intuitive handling of references and data.

Knowledge Bot - Product Update - 01 July 2024

Release Notes (01 July 2024)

• Renamed 'Folders' to 'Data Rooms' to reflecting the ability for user to connect different data and context .

• Ability to pin an insight across different 'Data Rooms'.

• Refined design of system messages.

• Refined design of the right side bar in the Knowledge Bot Nexus.

  • Bot Settings

  • File Management (Context/Data that is connected to the respective data room)

  • Other Settings (e.g. Language of the bot)

• Added detailed descriptions and parameters to benchmark different AI models

  • Model descriptions (Info about which model is suitable for which tasks)

  • Answer Quality (General intelligence and reasoning skills)

  • Performance (Response speed)

  • Cost Efficiency (Cost per input and output tokens)

• Added the latest LLM models that are hosted on European servers.

  • GPT-4o (Microsoft Azure)

  • Claude 3.5 Sonnet (Vertex AI)

  • Gemini 1.5 Flash (Vertex AI)

Knowledge Bot - Product Update - 23 May 2024

Release Notes (23 May 2024)

• Redesigned and refined the "document management" section to give users a better overview of their folders, files, and insights

• Added Microsoft SharePoint Integration allowing administrators to sync and update documents seamlessly. Admins can selectively share folders from SharePoint that can be used as a knowledge base.

• Implemented "Pinnable Insight Feature" which helps users to create and iterate on content/documents much more seamlessly. Users can now pin important messages and insights to the left side for easy reference while iterating on the content on the timeline to the right side.

• Added the best performing LLM (AI) models on the market to date for users to select:

  • GPT-4o (Omni)

  • GPT-4 Turbo (Vision)

  • Claude 3 Opus

  • Claude 3 Sonnet

  • Claude 3 Haiku

  • Gemini 1.5 Pro (Vision)

  • Gemini 1.0 Pro (Vision)

Knowledge Bot - Product Update - 14 March 2024

Release Notes (14 March 2024)

• Import textual & image content from webpages to build a knowledge base

• Advanced document references that explains which information was used for answer generation

• Advanced bot sharing option to restrict access to specific users in the organization

• Multi-language support (Nexus)

• Option to include chat history as a reference when sharing a note with another user (Nexus)