Knowledge Bots B2B Guide (EN)
  • Overview
    • πŸ€–Welcome to Blockbrain!
    • πŸ—“οΈBook a Demo
    • πŸ“Working with Knowledgebots
    • πŸ“šGlossary
  • Use Cases
    • πŸ‘©β€πŸ’»Company GPT
    • ⏳Sales Automation
    • 🧩Employee Support
    • 🧐Hotline Helper
    • πŸ“˜Risk & Compliance Management
    • πŸ“ Machinery
    • πŸ“‚Tender Analysis
    • πŸ’‘More Use Cases
  • FOR USERS
    • πŸ‘¨β€πŸ’»Account Setup
    • ✍️Prompt Guide for Better Answers from AI
    • πŸš€How to use Knowledge Bots
      • Chat with Knowledge Bots
      • Manage your Databases in Knowledge Management
      • Use Insights Efficiently
    • 🧰Guide on Advanced Knowledge Bot Features
      • Maximize Agent Use
      • Maximize Workflow Use
      • Maximize Intent Agent Use
      • Maximize Insight Use
      • Maximize Contribute Knowledge Use
    • ⛏️Pick your LLM
    • πŸ”«Troubleshooting
  • FOR BUILDERS
    • βš’οΈHow to build a Knowledgebot
    • πŸ–‹οΈPrompting for Agents and Workflows
    • Build and Apply Advanced Features
      • More on Knowledgebot Settings & Management
      • Create an Agent
      • Set Up Workflows
      • Prepare Intent Agent
      • Use Insights
      • Optimize Contributed Knowledge
    • πŸ”Manage Access
    • πŸ”«Troubleshooting
  • FOR ADMINS
    • πŸ‘¨β€πŸ¦±Manage your Domain
    • πŸ”΅Integrations
    • πŸ₯½Google SSO
    • πŸ•ΈοΈWeb Component
    • πŸ€΅β€β™‚οΈLegal & Compliance
    • πŸš‘Admin Support
  • MOBILE APP
    • πŸ“±Save Knowledgebots as an App
    • ⬇️Download Blockbrain App
    • How it works
    • Mobile Use Cases
  • NEWS
    • πŸ“ˆFeatures & Updates
    • ⏲️Coming soon
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  • Managing Knowledge
  • Best Practices
  • Use Cases
  1. FOR BUILDERS
  2. Build and Apply Advanced Features

Optimize Contributed Knowledge

PreviousUse InsightsNextManage Access

Last updated 4 days ago

Contribute Knowledge allows you to save an Insightβ€”an AI-generated message or conversationβ€”directly into your database. Instead of storing it in the Insights section, the content is saved within a selected database, making it accessible to team members who have access to that database.

This method is ideal for collaborative work, ensuring that key insights are systematically stored and structured within a shared knowledge base. Additionally, team members who are subscribed to the database will receive email notifications about new contributions, keeping everyone updated without manual coordination. However, since databases undergo chunking, the information may be divided into smaller sections, which could slightly affect retrieval accuracy depending on the query.

Managing Knowledge

Contributed Knowledge can be managed in two ways. You can access it directly within the specific database where it was uploaded, or manage it centrally through the Admin page.

The Admin page provides a full overview of all contribution history, allows you to see which team members are subscribed to each database, and gives you control over the email notification content sent to users when new knowledge is contributed.

Tip: Create a separate folder within your database for Knowledge Contributions in order to organize and easily clean up old contributions

Best Practices

To ensure a scalable and effective use of this feature, follow these best practices to ensure consistency, accuracy, and ease of access for your team.

  1. Use for Finalized or High-Value Insights: Save only high-quality, valuable AI responses that are worth sharing across the team. This avoids cluttering the database with exploratory or draft-level messages.

  2. Review for Context Completeness: Since content may be broken into smaller sections due to chunking, ensure the saved message is self-contained and clear on its own or includes sufficient context for future retrieval.

  3. Keep Contributions Organized: Regularly review and clean up outdated or duplicated contributions to maintain a streamlined and efficient knowledge base.

Use Cases

Below are sample use cases for Knowledge Contribution to help you explore how this feature can be applied effectively:

  1. Team Knowledge Sharing: Save important AI-generated outputs, such as strategic ideas, summaries, or research findings, so others can easily access and build on them.

    1. Summarizing Legal Cases β†’ Save AI-generated summaries and analyses of lengthy legal documents into the database, making it easier for team members to reference and cross-check relevant case information

  2. Project Collaboration: Store key decision-making inputs or analysis generated during AI chats in a shared database to keep all project collaborators aligned and informed.

    1. Marketing Playbook β†’ Contribute AI-generated marketing strategies, project guidelines, and brand messaging into the database to ensure consistent execution and alignment across the team.