Knowledge Bots B2B Guide (EN)
  • Overview
    • 🤖Welcome to Blockbrain!
    • 🗓️Book a Demo
    • 📝Working with Knowledgebots
    • 📚Glossary
  • Use Cases
    • 👩‍💻Company GPT
    • ⏳Sales Automation
    • 🧩Employee Support
    • 🧐Hotline Helper
    • 📘Risk & Compliance Management
    • 📠Machinery
    • 📂Tender Analysis
    • 💡More Use Cases
  • FOR USERS
    • 👨‍💻Account Setup
    • ✍️Prompt Guide for Better Answers from AI
    • 🚀How to use Knowledge Bots
      • Chat with Knowledge Bots
      • Manage your Databases in Knowledge Management
      • Use Insights Efficiently
    • 🧰Guide on Advanced Knowledge Bot Features
      • Maximize Agent Use
      • Maximize Workflow Use
      • Maximize Intent Agent Use
      • Maximize Insight Use
      • Maximize Contribute Knowledge Use
    • ⛏️Pick your LLM
    • 🔫Troubleshooting
  • FOR BUILDERS
    • ⚒️How to build a Knowledgebot
    • 🖋️Prompting for Agents and Workflows
    • Build and Apply Advanced Features
      • More on Knowledgebot Settings & Management
      • Create an Agent
      • Set Up Workflows
      • Prepare Intent Agent
      • Use Insights
      • Optimize Contributed Knowledge
    • 🔏Manage Access
    • 🔫Troubleshooting
  • FOR ADMINS
    • 👨‍🦱Manage your Domain
    • 🔵Integrations
    • 🥽Google SSO
    • 🕸️Web Component
    • 🤵‍♂️Legal & Compliance
    • 🚑Admin Support
  • MOBILE APP
    • 📱Save Knowledgebots as an App
    • ⬇️Download Blockbrain App
    • How it works
    • Mobile Use Cases
  • NEWS
    • 📈Features & Updates
    • ⏲️Coming soon
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  1. Use Cases

More Use Cases

PreviousTender AnalysisNextAccount Setup

Last updated 7 months ago

From simplifying administrative tasks to providing specialized support for various areas - these use cases demonstrate the flexibility and utility of a Knowledge Bot. Each example illustrates the bot's role, the knowledge base it draws from, and the specific ways it helps in executing tasks or solving problems.

Knowledge Bot
Knowledge Base
Application Case

Administrative Assistant

Employee handbooks, company processes

Optimization of internal administrative and HR tasks

IT Support

Troubleshooting guides, software tutorials, FAQs

Support for frequent IT and technical issues

Machine Handbook

Handbooks for machines and equipment, safety protocols

Provides step-by-step instructions for operating machines

Legal Contract Analyst

Contracts, requirements, terms, legal guidelines

Analysis, summarization and comparison of legal documents

Marketing Content Bot

Branding guidelines, style guides, previous content

Support in creating marketing materials

Onboarding Assistant

Onboarding materials, HR documents, company policies

Facilitation of onboarding processes for new employees

Customer Support

Documentation for customer support, established procedures, frequently asked questions

Provision of immediate answers to common customer inquiries

Research Analyst

Reports, market studies, news articles, contextual conditions

Compilation and summarization of relevant research findings

Sales Assistant

Product catalogs, sales training, customer personas

Provision of product information and sales tips

Hotel-Housekeeping-Bot

Cleaning protocols, employee plans, training documents

Training and coordination of housekeeping tasks

Here are some examples of how the interaction with the bot could look like in practice:

💡
Example: Admin Assistant
Example: IT Support
Example: Customer Support
Example: Research Analyst
Example: Hotel Housekeeping