💡Typical Use Cases

This section provides real-world examples of how the Knowledge Bots can be effectively used in various organizational roles to enhance productivity and streamline workflows across teams.

Nexus - Sales Workflow Automation

Finish an entire sales process from the first meeting to a tailored follow-up email using Nexus in just a few minutes, while improving knowledge sharing with your colleagues.

Sales Process Example

Demo of how sales representatives use our AI tool

• Record Meeting Notes: Start by recording your meeting notes, client interests, or ideas using the Blockbrain Mobile App.

• Transform Raw Notes: Instantly convert unstructured notes into structured meeting summaries and sales reports.

• Extract Information from Images: Use image recognition to capture and process data from business cards or other documents.

• Automate Client Research: Automatically crawl and analyze client websites to generate comprehensive client factsheets.

• Identify Synergies and Opportunities: Leverage Nexus to find potential synergies and opportunities based on your product offerings.

• Generate Personalized Follow-Up Emails: Create tailored follow-up emails that include all relevant information gathered during the sales process.

• Organize and Share Results: Keep all your original inputs and generated documents neatly organized and easily shareable with your team.

By utilizing Nexus, your sales team can streamline their workflow, save valuable time, and focus on closing deals more efficiently.

Retriever - Streamline Information Access and Support

Easily teach the Knowledge Bot on different documentations, manuals, PDFs, Websites and other documents.

Demo of how Knowledge Bots can learn different user documentation

Customer Support and Employee Onboarding Example

• Upload Documentation: Start by uploading all relevant user manuals, documentation, and customer support tickets into a centralized knowledge base.

• Instant Access to Internal Information: Provide your colleagues and users with immediate access to internal information, ensuring they have the data they need at their fingertips.

• Retrieve Step-by-Step Guides: Effortlessly retrieve detailed step-by-step guides, including relevant images or screenshots, from hundreds of files.

• Reduce Onboarding Time: Cut onboarding time for new team members by 50% by giving them quick access to all necessary documentation and training materials.

• Resolve Queries Efficiently: Resolve 80% of questions without the need for employee escalation or shoulder taps, enhancing productivity and reducing interruptions.

• Organize Information: Keep all documents neatly organized and easily searchable, ensuring that users can find what they need quickly.

By leveraging the Knowledge Bot Retriever, your organization can streamline information access, improve onboarding processes, and enhance overall efficiency.

Legal Compliance and Risk Management

Enhance your legal compliance and risk management processes by leveraging the combined power of Retriever and Nexus.

Compliance Review Example

• Generate Reliable Answers: Ensure accuracy and reliability with answers generated without LLM (AI) hallucinations.

• Transparent Source Tracing: Clearly see how each answer was formulated with transparent source tracing and references.

• Rapid Information Retrieval: Retrieve and synthesize information from thousands of documents in just a few seconds.

• Gain Comprehensive Insights: Extract valuable insights from legal documents, contracts, and essential fine prints.

• Automate Document Processing: Use Nexus to automate the extraction and synthesis of information, creating comprehensive compliance reports and risk assessments.

• Proactive Risk Flagging: Leverage Retriever to proactively flag potential risks or company-related obligations detected in the documents for review and action.

• Efficient Workflow Integration: Integrate seamlessly with your existing legal and compliance workflows, ensuring smooth and efficient operations.

• Collaborative Review: Enable teams to collaborate on document reviews and compliance checks, ensuring thorough and accurate assessments.

• Continuous Updates: Keep your compliance and risk management processes up-to-date with continuous monitoring and updates from both Retriever and Nexus.

By combining the strengths of Retriever and Nexus, your organization can automate and streamline legal compliance and risk management, ensuring accuracy, efficiency, and comprehensive oversight.

List of Other Potential Use Cases

From simplifying administrative tasks to providing specialized support for different domains, these use cases showcase the flexibility and value of a Knowledge Bot. Each example illustrates the bot's role, the knowledge base it draws from, and the specific ways it aids in task execution or problem-solving.

Knowledge Bot	Knowledge Base	Use Case
Admin Assistant	Employee handbooks, Company processes	Streamlining internal administrative & HR tasks
IT Support	IT troubleshooting guides, Software tutorials, FAQs	Assisting with common IT and technical issues
Machinery Manual Guide	Machinery and Equipment manuals, safety protocols	Offering step-by-step guidance on machinery
Legal Contract Analyzer	Contracts, requirements, frameworks, legal guidelines	Analyzing, summarizing, and comparing legal documents
Marketing Content Bot	Branding guidelines, Style guides, Previous content	Assisting in creating marketing materials
Onboarding Assistant	Onboarding material, HR docs, Company policies	Facilitating new employee onboarding processes
Customer Support	Customer support docs, Best practices, FAQs	Providing instant answers to common customer queries
Research Analyst	Reports, Market research, News Articles, Frameworks	Compiling and summarizing relevant research findings
Sales Assistant	Product catalogues, Sales training, Customer Personas	Providing product information and sales tips
Hotel Housekeeping Bot	Cleaning protocols, Staff schedules, Training docs	Training and coordinating housekeeping tasks

Here are some examples on how interacting with the bot might look like in practice:

Example: Admin Assistant

Example: IT Support

Example: Customer Support

Example: Research Analyst

Example: Hotel Housekeeping