# Knowledge Management

### Accessing Knowledge Management <a href="#accessing-knowledge-management" id="accessing-knowledge-management"></a>

To open Knowledge Management:

1. Open a chat on your mobile app
2. Tap the **Knowledge Management icon** in the top right corner
3. The Knowledge Management interface will open

<div align="left"><figure><img src="/files/lr14jDvDq470XmjITAiw" alt="" width="188"><figcaption></figcaption></figure></div>

***

### Understanding the Main Sections <a href="#understanding-the-main-sections" id="understanding-the-main-sections"></a>

Once inside Knowledge Management, you'll see several categories:

| Section                   | Description                                                    |
| ------------------------- | -------------------------------------------------------------- |
| **Files**                 | Documents and media files connected to your bot.               |
| **Insights**              | Text-based knowledge and notes captured from AI conversations. |
| **Email**                 | Email data sources connected to your bot                       |
| **Database Sources**      | Your company's knowledge bases and data repositories.          |
| **Destination Databases** | Target databases for storing bot outputs.                      |

**Connection Indicators:**

* Each section displays a **number badge** showing how many items are currently connected
* Example: "Files (12)" means 12 files are connected to this bot

<div align="left"><figure><img src="/files/cba5uODpyb83MbHRNOT6" alt="" width="188"><figcaption></figcaption></figure></div>

***

### Managing Connections <a href="#managing-connections" id="managing-connections"></a>

#### Connecting or Disconnecting Items <a href="#connecting-or-disconnecting-items" id="connecting-or-disconnecting-items"></a>

To control which items your bot can access:

1. Tap on a specific section (e.g., Files or Database Sources)
2. Locate the item you want to manage
3. Use the **toggle switch** next to each item:
   * **Toggle ON** — Bot can access this item
   * **Toggle OFF** — Bot cannot access this item
4. Changes take effect immediately

**Important:** Only connected items are available to the bot during conversations.

<div align="left"><figure><img src="/files/6RZpHh6X5LAlxD71OVcx" alt="" width="188"><figcaption></figcaption></figure></div>

***

### Adding New Files <a href="#adding-new-files" id="adding-new-files"></a>

#### Uploading Files to Your Bot <a href="#uploading-files-to-your-bot" id="uploading-files-to-your-bot"></a>

1. Navigate to the **Files** section in Knowledge Management
2. Tap the **blue "New File" button** in the bottom right corner

<div align="left"><figure><img src="/files/S9GKZuzEu2jX4cmYmQpc" alt="" width="188"><figcaption></figcaption></figure></div>

3. Choose your upload method:

* **Upload File** — Select an existing document from your device
* **Upload Photo** — Choose a photo from your gallery
* **Camera Icon** — Take a new picture with your camera

4. Selected files will be uploaded and automatically connected to your bot

<div align="left"><figure><img src="/files/WTNpSgsyLFVjKnCjgF6w" alt="" width="188"><figcaption></figcaption></figure></div>

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### Navigation & Quick Access <a href="#navigation-and-quick-access" id="navigation-and-quick-access"></a>

#### Returning to Knowledge Management Main View <a href="#returning-to-knowledge-management-main-view" id="returning-to-knowledge-management-main-view"></a>

From any subsection (Files, Insights, etc.):

1. Tap the **X button** in the top right corner
2. You'll return to the main Knowledge Management view

<div align="left"><figure><img src="/files/q8x3VhEj1gckjsKDWrT6" alt="" width="188"><figcaption></figcaption></figure></div>

***

#### Quick Selection Menu <a href="#quick-selection-menu" id="quick-selection-menu"></a>

For faster navigation between sections:

1. Tap the **menu icon** in the top left corner

<div align="left"><figure><img src="/files/sS41voMk3THB2w2ZRQkQ" alt="" width="188"><figcaption></figcaption></figure></div>

2. A quick selection menu will appear showing:

* Files
* Insights
* Email
* Database Sources
* Destination Databases

3. Tap any section to jump directly to it

<div align="left"><figure><img src="/files/OJiFvfLnNkO3tCM2fTWZ" alt="" width="188"><figcaption></figcaption></figure></div>

***

### Additional Settings <a href="#additional-settings" id="additional-settings"></a>

The Knowledge Management quick menu also provides access to bot-level settings:

| Setting | Description |
| ------- | ----------- |

| Setting            | Description                                           |
| ------------------ | ----------------------------------------------------- |
| **Data Retention** | Control how long data is stored (activate/deactivate) |
| **Fine Tuning**    | Adjust bot behavior and response settings             |
| **Language**       | Set the preferred language for bot responses          |

**How to access:**

1. Open the quick selection menu (top left icon)
2. Scroll to find Data Retention, Fine Tuning, or Language options
3. Tap to configure as needed

<div align="left"><figure><img src="/files/rInu4DOUCUipaH1NHLXE" alt="" width="188"><figcaption></figcaption></figure></div>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.en.theblockbrain.ai/mobile-app/knowledge-management.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.