Atlassian Agent
Connect the Atlassian Agent to access your Jira issues, projects, and Confluence pages directly through Blockbrain's AI assistant.
What Can You Do?
Once connected, the Atlassian Agent lets you:
Find Projects, Issues & Pages: Search for Jira projects, list all issues, and find Confluence pages or spaces.
Read & Analyze Content: Ask questions about specific issues or pages, get summaries, or extract key points from project documentation.
Manage Issues & Workflows: Create, update, assign, or transition Jira issues; manage project boards and workflows.
Automate Collaboration: Assign issues, search for users, and streamline project communication.
Access Documentation: Search for Confluence content, get page details, and browse spaces for resources.
Quick Setup
Step 1: Select Atlassian Agent
In any Blockbrain conversation, click the AI Model selection dropdown
Click "Show detailed AI model list"
Find and click "Atlassian Agent"
Look for "Configure" under the Status column
Step 2: Connect to Atlassian
Click "Configure"
Click the "Connect" button
Sign in with your Atlassian (Jira/Confluence) account when prompted
Click "Accept" to allow Blockbrain to access your Jira and Confluence data.
Step 3: Start Using Atlassian
That's it! You can now ask Blockbrain about your Jira projects, issues, Confluence pages, and more.
What You Can Ask
Finding Projects, Issues & Pages
"List all Jira projects I have access to"
"Show me all issues assigned to me in the Marketing project"
"Find the Confluence page about Q3 planning in the Product space"Reading & Analyzing Content
"Summarize the description and comments for issue PROD-123"
"What are the key points from the 'Project Kickoff' Confluence page?"
"Extract all action items from the 'Sprint Review' page"Managing Issues & Workflows
"Create a new bug in the Engineering project"
"Assign issue HR-456 to Jane Smith"
"Transition issue DEV-789 to 'In Progress'"Automating Collaboration
"List all users assignable to the Marketing project"
"Get details for user [email protected]"
"Show workflow statuses for the Support project"Accessing Documentation
"Find all Confluence pages tagged 'Q4 Roadmap'"
"Show me the latest updates in the Design space"
"Get details for the page 'API Documentation'"How It Works
Your Access = Blockbrain's Access
Blockbrain can only see Jira issues and Confluence pages you can access.
If you can't open/find an issue or page, neither can Blockbrain.
Your permissions stay exactly the same.
Safe and Secure
Your data remains in Jira and Confluence.
Blockbrain reads and updates only as instructed—no unauthorized changes.
All access is logged in your organization's audit trail.
Tips for Better Results
Be Specific
False: "Find my issue" Correct: "Find the Jira issue about the Q3 budget in the Finance project"
Use Types or Status
False: "Show me tasks" Correct: "Show me all open bugs assigned to me in the Marketing project"
Mention Locations (and if it's in Jira/Confluence)
False: "Find the document" Correct: "Find the Confluence page titled 'Project Kickoff' in the Engineering space"
Troubleshooting
"I can't find my issue or page"
Check if you can see the issue or page directly in Jira or Confluence
Try using different search terms (e.g., part of the issue key, project name, or page title)
The item might be in a project or space you don't have access to
"Permission denied" errors
Your Jira or Confluence permissions may have changed
Contact your IT team to verify your access
Try reconnecting the agent
"No projects or spaces found"
You might not have access to any Jira projects or Confluence spaces
Check with your administrator about Atlassian licensing
Verify you're signed in with the correct Atlassian account
Privacy and Security
Respecting Permissions: Blockbrain can only access Jira issues and Confluence pages you have permission to see
No Unauthorized Changes: Blockbrain only creates, edits, or transitions issues/pages when you instruct it—no unsolicited actions
No Storage: Blockbrain doesn't store copies of your issues, pages, or attachments
Common Use Cases
Project & Issue Management
Quickly list all your Jira projects and issues
Find out who is assigned to an issue or project
Get user details for collaboration
Content & Workflow Analysis
Summarize long Confluence pages or Jira issue discussions
Extract action items or decisions from project documentation
Search for specific issues, comments, or Confluence content
Resource & Documentation Access
Locate project documentation in Confluence
Get details or links for important Jira issues
Browse Confluence spaces for project resources
Example Conversation
You: "List all issues assigned to me in the Product project"
Blockbrain: "Here are your issues in the Product project:
PROD-101: Update user onboarding flow
PROD-115: Fix login bug
PROD-120: Review Q3 roadmap
Which issue would you like to view or update?"
You: "Show me the details for PROD-115"
Next Steps
Want to connect more services? Try the Excel Agent to access your workbooks and analyze data through Blockbrain.
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