Atlassian Agent

Connect the Atlassian Agent to access your Jira issues, projects, and Confluence pages directly through Blockbrain's AI assistant

What Can You Do?

Once connected, the Atlassian Agent lets you:

• Find Projects, Issues & Pages: Search for Jira projects, list all issues, and find Confluence pages or spaces

• Read & Analyze Content: Ask questions about specific issues or pages, get summaries, or extract key points from project documentation

• Manage Issues & Workflows: Create, update, assign, or transition Jira issues; manage project boards and workflows

• Automate Collaboration: Assign issues, search for users, and streamline project communication

• Access Documentation: Search for Confluence content, get page details, and browse spaces for resources

Quick Setup

Step 1: Select Atlassian Agent

1. In any Blockbrain conversation, click the AI Model selection dropdown

2. Click "Show detailed AI model list"

3. Find and click "Atlassian Agent"

4. Look for "Configure" under the Status column

Step 2: Connect to Atlassian

1. Click "Configure"

2. Click the "Connect" button

3. Sign in with your Atlassian (Jira/Confluence) account when prompted

4. Click "Accept" to allow Blockbrain to access your Jira and Confluence data.

Step 3: Start Using Atlassian

That's it! You can now ask Blockbrain about your Jira projects, issues, Confluence pages, and more.

What You Can Ask

Finding Projects, Issues & Pages

"List all Jira projects I have access to"
"Show me all issues assigned to me in the Marketing project"
"Find the Confluence page about Q3 planning in the Product space"

Reading & Analyzing Content

"Summarize the description and comments for issue PROD-123"
"What are the key points from the 'Project Kickoff' Confluence page?"
"Extract all action items from the 'Sprint Review' page"

Managing Issues & Workflows

"Create a new bug in the Engineering project"
"Assign issue HR-456 to Jane Smith"
"Transition issue DEV-789 to 'In Progress'"

Automating Collaboration

"List all users assignable to the Marketing project"
"Get details for user [email protected]"
"Show workflow statuses for the Support project"

Accessing Documentation

"Find all Confluence pages tagged 'Q4 Roadmap'"
"Show me the latest updates in the Design space"
"Get details for the page 'API Documentation'"

How It Works

Your Access = Blockbrain's Access

• Blockbrain can only see Jira issues and Confluence pages you can access

• If you can't open/find an issue or page, neither can Blockbrain

• Your permissions stay exactly the same

Safe and Secure

• Your data remains in Jira and Confluence

• Blockbrain reads and updates only as instructed—no unauthorized changes

• All access is logged in your organization's audit trail

Tips for Better Results

Be Specific

False: "Find my issue" Correct: "Find the Jira issue about the Q3 budget in the Finance project"

Use Types or Status

False: "Show me tasks" Correct: "Show me all open bugs assigned to me in the Marketing project"

Mention Locations (and if it's in Jira/Confluence)

False: "Find the document" Correct: "Find the Confluence page titled 'Project Kickoff' in the Engineering space"

Troubleshooting

"I can't find my issue or page"

• Check if you can see the issue or page directly in Jira or Confluence

• Try using different search terms (e.g., part of the issue key, project name, or page title)

• The item might be in a project or space you don't have access to

"Permission denied" errors

• Your Jira or Confluence permissions may have changed

• Contact your IT team to verify your access

• Try reconnecting the agent

"No projects or spaces found"

• You might not have access to any Jira projects or Confluence spaces

• Check with your administrator about Atlassian licensing

• Verify you're signed in with the correct Atlassian account

Privacy and Security

• Respecting Permissions: Blockbrain can only access Jira issues and Confluence pages you have permission to see

• No Unauthorized Changes: Blockbrain only creates, edits, or transitions issues/pages when you instruct it—no unsolicited actions

• No Storage: Blockbrain doesn't store copies of your issues, pages, or attachments

Common Use Cases

Project & Issue Management

• Quickly list all your Jira projects and issues

• Find out who is assigned to an issue or project

• Get user details for collaboration

Content & Workflow Analysis

• Summarize long Confluence pages or Jira issue discussions

• Extract action items or decisions from project documentation

• Search for specific issues, comments, or Confluence content

Resource & Documentation Access

• Locate project documentation in Confluence

• Get details or links for important Jira issues

• Browse Confluence spaces for project resources

Example Conversation

You: "List all issues assigned to me in the Product project"

Blockbrain: "Here are your issues in the Product project:

• PROD-101: Update user onboarding flow

• PROD-115: Fix login bug

• PROD-120: Review Q3 roadmap

Which issue would you like to view or update?"

You: "Show me the details for PROD-115"

Next Steps

Want to connect more services? Try the Excel Agent to access your workbooks and analyze data through Blockbrain.